Need help with Takewise?
Reach out if you hit a bug, have a privacy question, or need help understanding how the app handles YouTube links and local data.
Email support.
Contact support@takewise.co. If your message is about privacy, include "privacy request" in the subject line.
Help us help you.
Your device model and iOS version. A short description of what you expected to happen, what the app actually did instead, and the YouTube link involved if relevant.
Your library lives on your device.
Your visible library is stored locally, while Takewise services process and may retain job, source, transcript, summary, usage, and notification data needed to operate the product. Email support with data questions or requests.
We read every message.
Expect a reply within a couple of business days. Bug reports with screen recordings go to the front of the queue.